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Customer Success: Samsung Electronics

Samsung Electronics

The support we get from SD Worx is invaluable. The two-way partnership between our two companies is just perfect for managing the payroll function. The solution we use is easy, intuitive, and does everything that Samsung needs. As a large global company that continues to grow, having products that move forward all the time, like SD Worx’s solutions do, allows us to enhance our capabilities and performance in the future.

Phillip Dunckley, Payroll Manager, Samsung Electronics UK

As a key SD Worx customer, Samsung’s Payroll Manager viewed a demonstration of our Payroll reporting software and immediately saw the business benefits.


Leading HR and Payroll contacts within Samsung Electronics UK (SEUK) were invited to our Annual Conference where they first saw the payroll reporting in action. It was essential for SEUK to have SD Worx’s Payroll system in place and delivering business benefits as soon as possible.


Our customers gain access to our business case experience, and SEUK was no exception. Our Online Reporting tool comes with a number of business benefits that allowed Samsung to build a business case for implementation.

Benefits include improved workflow authorisation processes and improved decision-making, which has made sign-off quicker and easier around the business. With over 43 standard reports to choose from, and the option to carry out interactive searches and sort using defined parameters, SEUK now enjoys greater flexibility.

Benefits & Impact

  • Samsung Electronics UK can now produce detailed reports from their desktop in seconds, in as early as two hours after the payroll has been run.
  • Reduced errors through exporting payroll data instead of re-keying information.
  • Resource can now be allocated to core payroll duties, as opposed to time-consuming admin tasks
  • A paperless payroll system is much more environmentally friendly & has helped reduce the company’s carbon footprint, as well as associated costs