The terms artificial intelligence and robotics are often used synonymously but are quite different, albeit complementary, in their application. Robotics, in simple terms, means process automation - using technology to remove human intervention in some of the lower value add activities such as information keying, data analysis and performing complex calculations.

Effective from 1st January 2019, The Irish Revenue Commissioners (or Revenue) are set to introduce the biggest change to PAYE reporting since 1944, in the form of PAYE Modernisation / Real Time Reporting (RTR).

Increasingly within global organisations we see that individuals have increasing international activity throughout a business’ empire with differing national fiscal obligations. Impact on employees and compliance with a variety of national fiscal government obligations brings into play significant complexities. Some will be available within Payroll Software or service, whereas others, a little more obscure, may require special handling. For UK Payroll, there are a variety of variants (to the normal) Pay As You Earn (PAYE) obligations.

Traditionally in a relay, the fastest team member goes last, with the second fastest giving the team a good start at the front. The other two run or swim in the middle section of the race. A smooth baton changeover is usually seen as essential to a good race – and is often where it is won or lost.

The topic of a managing global payroll systems has been voiced by many thoughts leaders in the industry. In our previous blog, Doug Sawers, Managing Director of SD Worx UK & Ireland went into detail on the matter. This week, we sat down with David Munn, Director of Global Payroll Services, where he shares his views.

"Stand still and the rest of the world will walk past you" A quote from Marc Woods, speaking in February 2017. However, doing nothing would have been very easy for this particular speaker. When Marc was aged 17, he was diagnosed with bone cancer and subsequently had his left leg amputated below the knee.

Two thousand and seventeen; another major year of technological advancements. Technology evolution has been at its fastest pace and for ‘Millennials’, technology has become an important part of their daily routine. For the purpose of this blog, we specifically refer to mobile technologies and pair ‘mobile’ with ‘cloud’ as we can hardly talk about mobile unless we associate it with its equally important partner, the cloud.

Exactly who should be responsible for data protection within an organisation? Should it be a matter for C-level staff only? Or the IT department? The sales and marketing department collecting customer information? Or is it time to appoint a dedicated Data Protection Officer?

In order to get to understand Alabaster, we recommend that you know a little about the case precedent behind it.

In 2008, the value of customer relationship overtook the value of brands – and the gap keeps growing. Businesses are now starting to see the value of repeat customers, and customer success is completely dependent on how colleagues interact with customers.